Refund & Return Policy Return Eligibility You may apply for return within 30 calendar days after receiving your order. Items must be unused, unwashed, with original tags attached. Worn, damaged or customized items are not eligible for return. Return Process Please contact us via info@aqekxo.com before returning products. Buyers bear return‑shipping cost unless items arrive defective or wrong‑item is delivered. Refund Process Once returned goods are received and inspected, refund will be issued to your original payment method within 3‑7 business days. Refund processing time depends on your payment provider. Original shipping fee is non‑refundable. For defective items, please send clear product photos within 7 days after receipt.